Return Policy

  • If within 14 days of taking your rat(s) home it exhibits severe illness, it may be returned for a refund(this does not include the deposit) or exchange of another rat of equal or lesser value**
  • If within 14 days of taking your rat(s) home it exhibits aggression issues, you may returned for a refund or exchanged for another rat of equal or lesser value.***
  • If within 1 year your rat succumbs to genetic illness, we will supply a full refund via PayPal(Must show necropsy report)
  • If your new rat(s) is injured by a rat of yours or by your equipment, you can return it, but I will not offer any refund or exchange.
  • If after 14 days, you would like to return your rat, you may, but I will not offer any refund or exchange unless the rat shows extreme aggression.
  • If you want to rehome your rat(s) please contact me first.
  • If you do not pick up your rat(s) on the agreed upon pickup date, this return policy will not apply.
  • If you do not pick up your rat(s) within 7 days of the agreed upon pickup date, it will be put back up for adoption.

 

**Signs of respiratory infection in the first week may simply be new-home sneezes and/or bedding changes.

*** Please provide photographic evidence of aggression.

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